27. September 2016

Glossary

Buildings raised in accordance with particularly sustainable criteria in regard to social, environmental and economic aspects may qualify for a “green label” certification. A variety of such labels exists that are subject to different national standards and available in several grades. In Germany, the DGNB German Sustainable Building Council issues four different certificates: “DGNB Bronze,” “DGNB Silver,” “DGNB Gold” and, since 2015, “DGNB Platinum.” The UK-based certification body BREEAM uses seven different ratings, ranging from “non-classified” to “outstanding.” Within the framework of its GreenBuilding Programme, the European Commission issues its EU Green Building Standard. The LEED certificate issued by the US Green Building Council uses a rating system of four levels, from “Certified” to “Platinum.”

27. September 2016

Glossary

The protection classes defined by the German Association of German Property Insurers (VdS) govern the minimum requirements for intrusion and hold-up alarm systems. There are three VdS protection classes (A, B, C) and twelve security classes.

27. September 2016

Glossary

The deliverables of this type of service exceed those provided under an assumed basic service model. In the logistics business, such extra services could, for instance, take the form of quality controls, assemblage, repairs or sales returns over and above standard services like storage, transshipment and haulage.

27. September 2016

Glossary

The term social security-covered employment covers all workers and employees, including those in training (apprentices, et al.) that are obliged to pay into a health insurance, pension plan, long-term care insurance and/or are obliged to pay contributions to the Federal Labour Agency (unemployment insurance pursuant to the Employment Promotion Act, AFG), or for whom the respective employer has to pay into a statutory pension plan. This principally excludes therefore self-employed persons, relatives helping in the family business, and civil servants, as well as those employees who are exempt from the insurance obligation because of marginal employment. The aggregation is based on the place-of-work principle, meaning the employees are allocated to the town where their place of employment is located.

27. September 2016

Glossary

This term refers to a complex management process that covers the organisations, players, resources, activities and information involved in getting a product or service from its supplier to a given customer.

27. September 2016

Glossary

The bulwiengesa survey desk is an online tool for conducting qualitative surveys which may also be used in combination with online polls. The tool meets the latest standards for qualitative survey tools, while its freely scalable architecture can be fully adjusted to the client requirements at hand. It has a multi-lingual set-up, and thus permits a wide range of possible deployment scenarios, including tenant and satisfaction surveys, market polls for target group panels, among other options.

27. September 2016

Glossary

These express delivery models within the hour or before the end of the day are emerging in urban areas in Germany. It is one of several approaches to solve the last-mile problem in online retailing.

27. September 2016

Glossary

The cities picked by bulwiengesa AG for its RIWIS database are grouped into four categories depending on their functional significance for the international, national, regional or local real estate market: Class A cities:
Germany’s leading centres, having national and in some cases international significance. Large functional markets across segments. Example: a total office stock of more than 7 million sqm, a long-term average take-up of more than 150,000 sqm, and a long-term average prime rent of 16.00 euros/sqm or more. Class B cities:
Major cities of national and regional significance.
Example: a total office stock between 2 and 5 million sqm, a take-up normally exceeding 35,000 sqm, a long-term average prime rent of 12.00 euros/sqm or more. Class C cities:
Important cities of regional and to some extent national significance, and serving as centre for the surrounding region. Class D cities:
Small towns of regional focus with a central role for the directly surrounding countryside; marked by lower market volume and take-up.

27. September 2016

Glossary

Retailers of this type sell their goods or services exclusively via the internet.

27. September 2016

Glossary

This term was coined by the e-commerce industry, and complements terms like multi-channel and cross-channel marketing as well as no-line commerce and everywhere commerce. It signifies a business model that maximises customer experience by making a retailer’s entire assortment available via any sales channel (be they stationary or online).